We have a serious approach to our
Cars HotSurf product technical support.
The main problem of such programs is their performance constant support since car sales websites constantly change their design and search engines.
For that matter most of such products “are born” and “die” after their developers fail to keep up with changes in the car exchange markets.
For 7 years we have been gaining a lot of experience in our previous product
Getty 3 support. At present we use this experience in
Cars HotSurf which provides our customers with the product continuous operation.
For this reason we have developed a
HotSurf technology which enables us to restore our product performance quickly and efficiently.
Here is how we do it:
- Every time you start the program we upload to you updated data needed for searching ads on car markets.
- We automatically check changes on car sale websites supported by us and our technical support team is constantly in touch with our customers.
- In addition, we automatically receive and process depersonalized statistics concerning errors in search requests of our clients and so we get to know about a problem before a client will detect it.
- On the basis of all these data, we inform our clients about the existence of a problem in a special section of the website for Cars HotSurf.
- After we have eliminated the problem, the program will notify our clients about the need to reboot it in order that the fresh fixes take effect on the client computer.
As a result our clients can trust us and should not worry about the program performance!